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Twitch take the first step in cleaning up the streaming community and try to move their platform away from the cam girl streamers and have also made moves against hateful conduct and harassment. Hopefully mixer, youtube and hitbox will follow these steps forward too.
Hey Twitch Community,
Last month we announced updates to Twitch’s Community Guidelines. You asked some insightful questions about what impact the changes will have. As we approach March 5th, the date when enforcement begins, we want to give you answers so that you feel confident that you have a complete understanding of the updates.
What does Twitch consider hateful conduct?
Hateful conduct is any content or activity that promotes, encourages, or facilitates discrimination, denigration, objectification, harassment, or violence based on the following characteristics, and is strictly prohibited:
- Race, ethnicity, or national origin
- Sex, Gender, or Gender Identity
- Sexual Orientation
- Disability or Medical Condition
- Physical Characteristics
- Veteran Status
Twitch will consider a number of factors to determine the intent and context of any reported hateful conduct. You can read more on Twitch’s harassment and hateful conduct policies in our Learn More article.
What do I do about people being harassing or hateful in my chat while I’m offline or AFK?
We ask that streamers make a good faith effort to moderate their chat with tools like AutoMod, building a moderation team, and/or by utilizing the numerous third party tools available.
So long as you are not turning a blind eye to content or conduct that violates the Community Guidelines, you should feel confident that no punitive actions will be taken on your channel.
Learn more with our How to Manage Harassment in Chat help article.
What should I do about viewers exploiting elements of my stream like text-to-speech to harass, be hateful, or post sexual content?
As a streamer, you are responsible for the content on your stream. Twitch asks you to make a good faith effort to moderate interactive elements of your stream such as setting a word filter or a notification delay to give yourself a chance to moderate incoming notifications. Ultimately, you will have to decide what steps are right for your stream and your community’s behavior in order to abide by the Community Guidelines. Remember to temporarily disable or mute any unmoderated interactive elements such as text-to-speech if you step away from your computer.
To what extent am I responsible for my community?
Creators are role models and leaders of the communities they create or foster around them. Creators should consider the consequences of their statements and actions of their audiences; we ask that you make a good faith effort to quell any efforts from those in your community to harass others.
Twitch should not be used to incite, encourage, promote, facilitate, or organize hateful conduct or harassment, whether on or off Twitch. We will suspend communities, organizations, and individuals that do so.
Learn More with our article on Hateful Conduct & Harassment.
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